Ad ID: 3226
Added: July 24, 2019
Phone: 0095987 375587
The role holder ensures the delivery of exceptional client experience on the usage of Digital Platforms through continuous innovation and improvement, in order to effectively promote Digital Banking products and solutions. The role holder is also responsible for partnering closely with the sales, product, and Technology and Engineering team to develop and test innovative Digital Banking products and solutions that are geared towards the client needs, with the objective of maximising and growing revenue.
Executes business plans to deliver exceptional digital experience to clients on the Digital Platforms in order to increase usage and maximize revenue
Maximizes sales funnel conversion through continuous improvement of client friendly UI/UX, streamline online application process, timely customer communication to grow and reinforce KBZ’s market share
Develop and Maintain up-to-date knowledge of industry developments and introduce innovative features to the platform with the focus to improve customer satisfaction and encourage repeated business
Analyses clients’ behaviour using insights generated from platforms to recommend appropriate measures to improve the platform and enhance client satisfaction
Partners closely with the sales, product, and Technology team to develop innovative Digital Banking products and solutions, and design features of the Digital Platforms based on the understanding of the business and clients in order to value add to clients and contribute to the achievement of exceptional business results
Inject product and market expertise to the field by taking an active part in client engagements; lead and facilitate use case pipeline reviews to maximize traction and ensure global best practices and knowledge sharing.
Delivers digital related projects within agreed service standards and timeline
Collaborates with internal stakeholders such as risk, audit, legal, etc. to ensure that the Digital Solutions Platforms adheres to regulatory requirement and governance standards.
• Possess at least a Bachelor’s Degree, Post Graduate Diploma or Professional Degree in computer science or equivalent.
• Minimum 7 years of experience working on multiple project management for digital platform.
• Able to command in both English and Myanmar.
• Strong interpersonal skills and able to partner with technical and business teams.
• Excellent numerical, analytical and problem solving skills.
• A team-oriented mindset and the ability to work with a wide range of individuals, from our product & engineering teams to executives, business partners, and customers
What We Can Offer
Rewards for over performance
– An awesome company
– Join a winning team
– You can make a difference
– Opportunities for promotion
– Possibility for job training
– Learn new skills and techniques
About Our Company
THE STRENGTH OF MYANMAR
**Winner of EUROMONEY Award for Excellence consecutive years 2014, 2015, 2016: Best Bank in Myanmar**
Kanbawza Bank (KBZ Bank) Limited, part of the KBZ Group of companies, is Myanmar’s largest bank. Established in 1994 in Taunggyi, initially the bank catered the local area and in 1996, after present management acquired the organization, the group expanded to become Myanmar’s largest financial institution, currently employing over 17,000 people.
KBZ Bank is part of the KBZ Group, one of Myanmar’s largest and most successful conglomerates. The Group has a proven track-record of operating according to industry best practices, as recognized in 2014, when the Myanmar Centre for Responsible Business awarded the KBZ Group of Companies as the most transparent company in the country. It is the first Myanmar bank in history to have International Representative offices in Thailand, Singapore and soon Malaysia.
Jobs at KBZ Bank
If you are interested in working for the leading financial institution in Myanmar, find below a list of our current open vacancies.